ORDER SECURITY POLICY

At Polar Bear Chimney Sweep, protecting your personal and payment information is extremely important to us. We are committed to providing a secure online shopping experience for all customers.

ACCEPTED PAYMENT METHODS

We currently accept payment for products through major credit and debit cards processed securely through our website.

SECURE WEBSITE PLATFORM

Our website is built and operated through Squarespace, a trusted and widely used website platform that utilizes advanced security measures to help protect customer information and online transactions. Security features include the following:

TLS Encryption

Squarespace uses Transport Layer Security (TLS) encryption technology to help protect data transmitted between your browser and our website. This secure connection helps safeguard sensitive information during checkout and account interactions.

PCI Compliance

Squarespace payment processors, including Stripe, Square, and PayPal, are PCI-DSS compliant. This means they meet strict industry security standards for processing, storing, and handling payment information securely.

SSL-Secured Checkout

All checkout pages are protected with SSL (Secure Sockets Layer) security technology, helping ensure your payment information is transmitted through a secure and encrypted connection.

Fraud & Risk Monitoring

Squarespace payment systems actively monitor transactions for suspicious activity and potential fraud to help provide an additional layer of transaction security.

CUSTOMER RESPONSIBILITY

While we take extensive measures to protect customer information, customers are also encouraged to:

  • Use secure internet connections when placing orders

  • Protect account login information

  • Verify all order details before submitting payment

QUESTIONS

If you have questions regarding payment security or online ordering, please contact Polar Bear Chimney Sweep prior to placing your order.